Westdoc service expanded

Westdoc patients in Roscommon and east Galway can look forward to a speedier service from the Westdoc out-of-hours GP service, following the appointment of an additional five doctors and the opening of a new centre in Glenamaddy, Co. Galway. On September 3 rd , an additional five doctors from the Ballaghaderreen and Frenchpark areas in County Roscommon and Knockdoe, Co. Galway have joined Westdoc. Following this, the service responded to an issue that has been the cause of concern to many patients, namely the provision of a second night shift in East Galway. Statistics show that there was an average of just over three calls a night to the Westdoc service covering Mid Mayo, East Roscommon, Tuam and North East Galway. Nonetheless, disquiet was expressed by residents of East Galway about the travel times from the Westdoc base at Knock, Co. Mayo.  The second night shift doctor will operate out of the Westdoc treatment centre in Glenamaddy, in addition to the current night shift service that operates from the Westdoc centre in Knock. This service will significantly improve the overall Westdoc service and will benefit the patients of the North East Galway area in particular. Commenting, Ms Siobhan O’Sullivan, Westdoc Manager said that Westdoc are delighted that a resolution to this major patient issue has been found and praised the Westdoc GP members who made significant changes to facilitate the overall service reconfiguration without which this service enhancement could not have happened. She also acknowledged the contribution and ongoing commitment of the Westdoc nursing, call handling, administration and driver staff members as well as the HSE in supporting the delivery of high quality out-of-hours medical care for patients in the west. Dr Mattie Gannon, Westdoc Chairman, welcomed this improved service for patients and acknowledged the contribution of his colleagues in bringing it to fruition.