Irish Water taking charge of Roscommon business water accounts

 

Irish Water will this week begin the process of taking in charge the administration of 9,257 business customer accounts in County Roscommon.

  The change will see responsibility for account administration for existing business customers in Co. Roscommon move to Irish Water from the Local Authority. Charges for business customers, credit terms and the frequency of billing will remain unchanged while this transition is taking place.

  Business customers in Roscommon will now have a single point of customer contact for all queries in relation to water supply, wastewater treatment and business account management.

  Irish Water will contact all 9,257 business customers and other affected groups in the county directly, over the coming weeks. Bills will be issued from Irish Water directly, as they fall due.

  Irish Water took over responsibility for providing public water services to business customers in January 2014. Before this, Local Authorities billed businesses for water services provided to them and they have continued to issue bills on behalf of Irish Water on an interim basis since then. Irish Water is now assuming responsibility for business billing administration as part of the overall transition of water services provision from Local Authorities.